Privacy Policy

Kim Family Chiropractic
180 Ontario Street South, Milton, Ontario
Last updated: September 2026

Kim Family Chiropractic (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights regarding that information.

Information We Collect

We may collect the following types of information:

Contact information you provide, such as your name, phone number, email address, and mailing address (e.g., when you book an appointment, fill out a contact form, or submit a lead form through our ads)
Health information relevant to your chiropractic care, collected directly from you as part of treatment
Website usage information, such as pages visited and general browsing behavior, collected through cookies or similar technologies
Information submitted through third-party platforms, such as Meta (Facebook/Instagram) lead ads, when you request more information or submit an inquiry through one of our ads

How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Provide chiropractic care and communicate about your treatment
Respond to inquiries submitted through our website or advertising
Send appointment reminders, recall notices, and practice updates
Improve our website and services
Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information. We may share information with:

Staff and practitioners at Kim Family Chiropractic involved in your care
Service providers who help us operate (e.g., Atlas Chiropractic Systems for scheduling and patient records, email/SMS communication tools)
Advertising platforms (such as Meta) solely to process lead form submissions you choose to complete
Regulatory bodies or authorities where required by law

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can adjust your browser settings to refuse cookies, though this may affect some site functionality.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for non-essential communications (e.g., marketing) at any time
Request that we delete your information, subject to our legal and record-keeping obligations

This policy is intended to comply with Ontario’s Personal Health Information Protection Act (PHIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Contact Us

If you have questions about this privacy policy or how your information is handled, please contact our Privacy Officer, Dr. John Kim:

Kim Family Chiropractic
180 Ontario Street South, Milton, Ontario
Phone: 905-878-2333
Email: info@kimfamilychiropractic.com
Website: kimfamilychiropractic.com

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.